E-commerce

WooCommerce for your support agent

Products, and a signed-in customer's own orders, from a WordPress store

~4 min setup5 tools

What the agent can do with it

search_productsFinds a product by name: price and stockRead
my_ordersThe customer's own orders, only once signed in on the siteRead
get_orderOne of their own orders by number: items, shipping, trackingRead
get_customerTheir own account: customer since, order countRead
update_order_statusChanges the status of their own order, once a teammate approvesRequires approval

An example

A signed-in customer asks where their order is; the agent finds their own order and says its status and tracking code. Someone not signed in is pointed to sign in first.

How it connects

Three things. We fill the store URL; the two keys come from your WordPress dashboard.

1Sign in to your WordPress dashboard.
2WooCommerce → Settings → Advanced → REST API → “Add key”.
3Set permissions to “Read/Write” and generate. It shows once — copy it right there.

After connecting

The agent calls these tools mid-conversation, whenever a customer's question needs them.
Every call is logged with its input and result in that conversation's trace.
Switched on or off per agent.
A request a person must handle becomes a task for the team instead of running on its own.

Your first agent is ten minutes away

Free while you evaluate. Bring your own model keys if you'd rather.

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WooCommerce for your support agent

What the agent can do with it

How it connects

After connecting

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Your first agent is ten minutes away